Dear HighStreet 5 Players,

It has been brought to our attention that a small number of players have experienced problems installing or updating to the latest version due to the security setup in the Windows Vista operating system.

Problems reported include the following:
1. System indicated update failure.
2. Normal entry with the first login after update, but unable to log in afterwards.
3. No 'Snapshot' folder was created in the game folder when the 'Print Screen' key was pressed, and no screenshots were saved.

All the above problems may occur in the Windows Vista system for any folder saved in 'C:\Program Files\' and may in turn lead to problems in installation, update and subsequent game operation. Please take the following steps to fix the problem:

1. If you have installed HighStreet 5 and the folder is located at 'C:\Program Files\HighStreet 5\', you only need to move the HighStreet 5 folder to another location or drive like 'C:\ HighStreet 5\' or 'D:\ HighStreet 5\'. Please note that the above operation can only be carried out by the Administrator. If you are going to manually update after moving the HighStreet 5 folder, you will need to indicate the new folder location to the update program.

2. If you have not installed the HighStreet 5 game client, please DO NOT install the program in 'C:\Program Files\'. Please install in any other location for example: "C:\HighStreet 5\', 'D:\HighStreet 5\'.

For any further inquiries, please don't hesitate to contact our customer support team. Enjoy playing HighStreet 5!





HS5 - Where the Party Never Ends!
HighStreet 5 Team

Service Hotline: (632) 631 4263 or (632) 631-GAME
Email: service@highstreet5.com.ph
Official Website: http://www.highstreet5.com.ph
Official Forum: http://forum.highstreet5.com.ph